State Farm® Insurance Agent Erica Szymankowski
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rick Hardy
September 1, 2026
"Thank you Erica for taking care of our Highlander and making sure it was repaired correctly. We will recommend your agency to all our family and friends."
"My Pleasure! Glad we could step in and help get your car fixed and claim resolved. Thank you for taking the time to submit this review and support our small business! "
Israel Corona
August 28, 2026
"Carmen was very helpful, she explained everything to me and the process was fast and efficient. ."
"Thank you, Israel! We’re glad Carmen made the process quick and easy while taking the time to explain everything clearly. We really appreciate your feedback!"
Andrew Nguyen
August 22, 2026
"Do better
2nd post to Erica’s comment.
Erica,
Your refusal to directly assist with transferring our policies to a local agent—choosing instead to push us to an online portal and ignoring follow-up calls—is fundamentally unprofessional. Managing account transfers is a routine agency function, and directing us to self-serve systems rather than offering direct support demonstrates a clear lack of client care.
Additionally, bringing up your personal objections regarding the historic site designation in this correspondence is disappointing. The city meeting was to address historical qualification, not personal preferences. Just like my mother a business owner like yourself, I have the utmost respect and agree wholeheartedly that we need to get the building to the next steps. However Conflating your private grievances with our professional operations has only created unnecessary friction.
It was very upsetting when we weren’t able to reach you or coordinate it with you to resolve the situation. I do appreciate you reaching back so quickly here."
"Andrew, I am sorry that I had to oppose your public hearing request for the Historic Designation on your property. I love this community and care for the safety of our members. When I see a safety concern it is my obligation to speak up. My opposition to your city council request, is not personal and it has nothing to do with Szymankowski Insurance Agency or State Farm.This Google review platform is intended to rate the Szymankowski Insurance Agency, not to attempt to sabotage a business for an unrelated matter for which the city council decided not to grant your wish. Slandering my business in retaliation is unethical and shows the public more about your own character than my business.
I will call you tomorrow to discuss your concerns and hopefully clear up the misunderstandings that are apparent in your reply. Good evening."
Laura Lawrence
August 21, 2026
"Wonderful experience today with excellent customer service"
"Thank you, Laura! It’s was great talking to you and I am glad we got your dividend questions taken care of! "
Donnie Beson
August 10, 2026
"Sean Mullally is who I am currently leaving feedback for, but let the truth be known, all of Erika's staff are world-class....Erica too. Sean has shown us kindness, understanding, and respect for all aspects of our coverage and conversations. It is a privilege having such a professional to work with."
"Thank you, Donnie. We think the world of you too. Thank you for trusting us with your home and auto insurance over the years! So happy to serve you in Colorado!"
Keith Brooks
July 25, 2026
"Erica explained every part of our home insurance policy and made switching to StateFarm very easy!"
"Thank you, Keith! Happy to have you on board! It was an honor to meet you!"
Rhonda Fullmer
July 17, 2026
"Really appreciated Caz and Sean getting back to me quickly and
Sean explained everything and made me feel comfortable with Home Ins. changes."
"Thank you, Rhonda! We’re so glad Caz and Sean were able to get back to you quickly and make the changes to your home insurance feel clear and comfortable. We really appreciate your trust in our team!"
Mike Mueller
June 23, 2026
"Erica has so much knowledge, due to her many years in the insurance industry, that she got me better coverage at a lower cost than other companies!"
"Thank you, Mike! It has been an honor to help you!"
Tabatha Henderson
May 25, 2026
"Erica is amazing!"
"Thank you Tabatha! I think the world of you too! Strong Woman!"
Nancy Henninger
May 13, 2026
"Erica and her team are outstanding. They are always courteous, professional and very knowledgeable.
They attended to our needs in a speedy and efficient manor and resolved things to everyone's best interest and satisfaction.
I highly recommend recommend The Szymankowski Agency for all your insurance needs."
"Thank you, Nancy (and Guy)! We Love You! You are a beautiful and graceful woman! Your kindness and support to our team has not gone unnoticed. We are honored to have the opportunity to serve you. "
p C
May 12, 2026
"I have been with Erica Szymankowski State Farm since 2010 when I moved to Teller Cty. and feel so secure in knowing I am well cared for with my insurance policies. I just had an hour's visit for my yearly insurance review and Sean Mullally explained all in details, was so patient with my questions and took time to give all the answers, going the extra mile, which I greatly appreciated. I left the conversation feeling much more informed, and more confident in my coverage. They are wonderful people at this office. It is very unusual in experience how well they do."
"Ah, Peggy! Thank you for your review and support! You are such a pleasure to work with! Thank you for trusting us for all of your insurance needs! -Erica"
Sharon Pletcher
May 1, 2026
"I called my Woodland Park State Farm office to verify the email offer of a VISA rewards credit card from US Bank/State Farm. Jennifer was so helpful and I was signed up for this credit card very quickly.
Thank you."
"Sharon, thank you for your review and support! We are so happy to help you with your credit card! Happy rewards shopping!"
Ronnie Reisman
May 1, 2026
"Sean was right on top of things for me. He returned my call, even though it was near quitting time. And he solved the problem quickly. Thank you Sean! The good service is appreciated.!”"
"Thank you! Sean is the best! We appreciate your feedback and support for our local agency! -E"
Jon C
April 17, 2026
"Shaun reached out to us to review our policies about a month before we were set for renewal. That was a first, and very much appreciated. He spent over an hour with us, going over everything, and we found that not only was our car insurance premium dropping, but that he found that he could save us almost $1200 a year on our homeowners policy! With so many folks having their insurance canceled, or seeing their premiums rise, we were thrilled. Shaun is knowledgeable, personable, professional, and motivated to help his clients. We really appreciate his help. 5 stars all around!"
"Thank you, Jon! We’re so glad Shaun took the time to review everything with you and was able to find meaningful savings along the way. We really appreciate your trust in our team and your kind words about his service!"
Jim Hooten
April 13, 2026
"Other than taking 3 phone messages before receiving a call back, I did received information I was looking for regarding possible rate discounts for exterior improvements to my mountain cabin (new and upgraded roof, siding and deck). Unfortunately, said not to expect much discount except for roof."
"Jim,
Thank you for taking the time to share your feedback. I’m truly sorry that you had to leave multiple messages before hearing back from us. We’ve worked hard to increase our staffing and improve our response times, and we’re proud to average about an hour or less. It sounds like your calls may have come in during an unusually busy period, and I’ll review your call history to see where we can continue to improve.
Regarding discounts, State Farm’s rates are designed to be competitive while accurately matching price to overall risk. Rather than relying heavily on individual item discounts, our pricing reflects the full exposure of the policy as a whole. Because we insure homes at replacement cost, the age of your roof or siding doesn’t reduce the cost of a claim—we are required to pay for new materials regardless. For that reason, the age of existing materials doesn’t typically lower the premium.
Some other carriers may offer lower prices by covering only the depreciated value of certain items. While that can look like a discount upfront, it often means the homeowner receives less at claim time. Our goal is to make sure you’re fully protected when you need it most.
Thank you again for your feedback. We appreciate the opportunity to continue improving and to serve you better."
Linda Sallee
April 9, 2026
"Michelle was professional and persistent. It's a pleasure to work with her."
"Thank you, Linda! We’re so glad Michelle took great care of you. We really appreciate your kind words and your trust in our team!"
J. “Bondservant for Jesus”
March 31, 2026
"The State Farm in Woodland Park gets
5 ⭐ Stars, with Erica, Cassie, Mr. Welch,
Jennifer...Many other workers doing a
Professional job! Everybody Deserves a
Pay$ Raise or Paid day off!🙂👍
Thank you!!!"
"Thank you for your kind words, John! We appreciate your feedback and are so happy to be able to serve you. "
kayle higinbotham
March 26, 2026
"I have been with this same agency for years and years , Their gentle guidance, State Farm Adjusters and Customer service , has gotten me through the challenges of Forest fire, floods, and roofing scammers.
I spoke with them today in regard to some coverage questions that I had and they were incredibly kind and informative . I am so thankful to be under their competent and caring hands ."
"Thank you Kayle! Wishing you a Happy New Years! We are so happy to have your support and it has been a pleasure serving you over that years!"
Lisa Parnell-Rowe
March 21, 2026
"Though I think corporate State Farm IT stinks, my local office really went out of their way to help me. Caz was very helpful and spent a lot of time with me to help me get access the the app. It took us a while but he really went the extra mile to help me. Two heads are better than one sometimes and I definitely needed the help. Thanks Caz!"
"Thank you for your feedback Lisa! This review site is only for our local Woodland Park agency, not Corporate. They have a different site. All agents are independent contractors. As such we greatly value your support and loyalty. We appreciate your kind words about Caz and our office!"
Tracie G.
March 18, 2026
"We meet with Jennifer Slaughter today to go over our home and car policies. Jennifer is very knowledgeable and professional. She went over every item on our policy explaining what it covered. If you are looking for insurance (car or home) get with Jennifer. Thank You Jennifer for helping us out!"
"Thank you, Tracie! We’re so glad Jennifer was able to make everything clear and easy to understand. We really appreciate your recommendation and your trust in our team!"
Sean Garcia
March 17, 2026
"The employees at State Farm have always been friendly and helpful"
"Thank you for taking the time to share - we so appreciate the opportunity to serve you!"
David Dunham
March 16, 2026
"We have been with State Farm for well over 30 years, and with our up coming move from Texas to Colorado we needed help in transferring our coverage. We appreciate the ease of transferring it from our Texas agent to the Szymankowski State Farm Agency. (Thanks to the great service from Sean!)"
"Thank you so much for sharing your feedback - getting to work with good neighbors like you is why we do what we do! "
Whitney Masten
December 11, 2025
"Cassie was extremely knowledgeable & helpful with my billing & plan questions! Thank you!"
"Thank you for your feedback and Support!"
John Snider
December 5, 2025
"Well it’s time for another review. In my previous review I mentioned that I met with Sean to go over our policies. This was in order to try and reduce some costs. We have a metal roof and Sean mentioned that if we get it certified that we could receive some substantial savings. He actually gave me the names of several roofing companies that might be able to help. So I called them and set up an appointment with one. There were some hiccups regarding the actual date that the roof was installed. I was working with the roofer but they were at a bit of an impasse so I contacted Cassie at Syymankowski’s to see if she could do something. With her help working with the roofing company in less than a week it was resolved. We now have a certified roof and we’re looking forward to the change in our insurance premiums.
Cassie is yet another employee of the Szymankowski Insurance Agency that has done a great job for us. Fantastic!!"
"Thank you so much for sharing your experience, John. I'm glad our office was able to provide some neighborly support and help take a little bit of the headache out of the process for you!"
Jim Parco
October 25, 2025
"Having been a customer of Szymankowski Insurance Agency (SIA) in Woodland Park for over a decade, and having previously been with another major insurance provider for 27 years prior, I can say unequivocally that the quality of service, attention to our needs and the breadth of experience that Erica and her team provide are unequaled. We also find that our rates remain among the most competitive with the strongest insurance company in the industry.
Let's be honest, no one really wants to pay for a product you hope you never use, but if you need it, you want to rely on the fact that the company will be there in your moment of need. State Farm provides that in spades.
However, as important to the sound financials and reliability of State Farm is the quality of the individual agency and the agent owner. We love Erica, SIA and all the staff there. Thanks to the team for all you do to provide for our auto, home, life, health, business and policies in addition to the retirement planning products (IRAs, annuities and mutual funds). It truly is a one-stop shop.
We attribute so much of our success to SIA because you have always been there to advise us at every step to help prevent us from making the mistakes we now see so many of our friends having made (now in our late 50s) over the years because they didn't have the guidance we had.
Keep up the great efforts!"
"Jim, Thank you for this glowing review. We are honored to serve and support you and your family and we strive to continue to to earn your business for decades to come! Clients like you make it fun to come to work everyday!"